Please reach us at info.levelitupluxury@gmail.com if you cannot find an answer to your question.
Our products are meticulously crafted to be 100% identical to the originals, using genuine imported leather, premium materials, and hardware sourced from the same suppliers used by luxury brands in Spain, Italy, and France. Each item comes with original-style packaging, including a box, dust bag, and authentication card, ensuring an unparalleled luxury experience.
To place an order head over to "How to Order", and simply send us a photograph of the item you are interested in. The image can be sourced from the brand's official website, our Instagram page, or any reputable online source. We will provide you with pricing and all necessary details promptly.
We carry a wide range of luxury brands, including but not limited to Chanel, Louis Vuitton, Gucci, Dior, YSL, Celine, Valentino, Hermes, Chloe, Prada, Cartier, Rolex, and Balenciaga. For a specific brand do head to "How to Order" and send us a request.
Our replicas are of the highest quality available, made with meticulous attention to detail to ensure they are indistinguishable from the originals. We use genuine materials and provide complete packaging, including authentication cards, to guarantee an authentic luxury experience. Visit our Feedback page to see information from our 3000+ clients.
Delivery times vary depending on your location and the availability of the product. Once your order is confirmed, we will provide an estimated delivery timeframe. Also please take into account that we have nothing IN STOCK, it takes 2-3 days for your product to be manufactured, once it is manufactured we send you pictures/videos of the final product before shipping out. All items are shipped out with FedEx, DHL or other services for shipment available in your country. We do serves internationally.
Due to the personalized nature of our services, returns or exchanges are only accepted for defective items. We encourage you to review all details provided before confirming your order.
Our dedicated customer service team is available 24/7 to assist you. You can contact us through our website, email, or social media channels. The quickest to reach out to our customer services is via WhatsApp (+513-289-5570). Email volume is high and it takes longer to receive information, please be patient we get to all our clients.
Absolutely! We’ve collected approximately 3,000 pieces of feedback from satisfied customers over the past 8 years. Visit our dedicated feedback webpage to read their testimonials.
We are committed to protecting your personal information. All transactions and communications are handled securely and confidentially.
Occasionally, we may offer special promotions or discounts to our loyal customers. Stay updated by subscribing to our newsletter or following us on social media.
We do our best to accommodate specific requests. Share your requirements with us, and we’ll let you know if customization is possible.
Yes, during holidays or peak seasonal times, shipment delays may occur due to high demand and courier service schedules. We recommend placing your orders in advance to avoid any inconvenience. If delays happen, our team will keep you updated on the status of your shipment.
All payments are securely processed through PayPal, ensuring a safe and convenient transaction. You can use your PayPal account or pay directly with a credit/debit card through PayPal's guest checkout option. Once payment is processed you receive an invoice and a tracking number 24-48 hrs after shipment.
Yes, with every order, you will receive a detailed PDF guide that includes instructions on how to wear, use, and care for your item to ensure it remains in pristine condition. This added touch reflects our commitment to providing an exceptional luxury experience.
No, changes to your order cannot be made after confirming an order and paying. If you have sent a request and we have provided you with the items availability, you are not obliged to confirm and if you are interested in another item you can continue communicating with us in the same request window, no need to make a new request. Please contact our customer service team as soon as possible with your request, and we will do our best to accommodate it.
Yes, we offer personalization services for an additional fee. Whether you’d like a name, quote, or custom detail added to your item, let us know your preferences, and we will provide a quote and timeframe for the customization.
Price quotes and availability information are valid for 72 hours from the time they are provided. Due to high volume requests and fluctuating material availability, quoted prices may vary if a new request is submitted after the 72-hour window.